Flew Oslo - Malaga - Oslo in February 2016. Everything worked smoothly - like any other airline, even though the ticket price was about 1/3rd of an ordinary airline. Of course I had to pay for food and drink - even water, but that is how low-fare airlines work. I can understand the complaints from those who experience delays and cancellations without being informed, but not from those who expect full airline service from a low cost carrier. Norwegian is great when everything works, not sos great when things go wrong.
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Norwegian
Overall Value for Money
5
Seat and Cabin Space
5
Customer Service
5
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
5
Recommend Airline