Qantas review by Line 2017-04-24

We actually starved on board your flight! What about reintroducing the concept of service? It had now been 14.00 till 05.00 i.e 13 hours without more than a quiche and a Mango icecream!! Extremely bad service. Next we were promised breakfast, cooked which I was looking forward to! BUT then a new aspect occured! Did it contain baked beans? If YES! I should prefer 'parrotfood': two melonbites and a slice of ananas. If not I should welcome the cooked breakfast. In fact NO BEANS, but calling on the stewardesse to ask for a cooked meal, she purely refused me!! 'I did have my serving.', she said!' I was simply starving on your plane,without food for now 25 hours! Just before we landed I noticed a superior and I told her the incident with the cooked meal. She apologized and offered me an apple and a mueslibar, not exactly what I needed. What a relief to have a bun with salmon in Heathrow airport approximmately 33 hours from our start in Sydney!! Lacking information and an unnecessary splitting of our group. No information for three hours and an appalling lack of logistics resulting in the split! I mean when you cannot count the number of seats...