Passenger Review

United Airlines review by Dorina 2017-08-05

2 / 10

15 August, 2017 by ar

Economy Class

Flight UA1651 Denver to Tampa August 4th 2017 - horrifiying experience w United. The passengers were boarded two times - one on a defective air plain, second with pilots who expired their flight time. The flight was supposed to take off at 5:45 and it is 9:39 and now we are again at the gate waiting for a fresh crew. The flight attendants did not bother to provide us w water even if we stayed in the plain for over an hour. I had to ask for water. I had an injury at a leg and a flight attendant - Larry - made fun of me instead of providing assistance. The overall attitude of united personnel is careless and useless. The customer service representative told me to shut off my notices from united if I do not want to see the delays any longer.... it is outrageous- the worst company- never want to flight w them again.

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline