Passenger Review

Frontier Airlines review by Payton 2016-01-24

1 / 10

23 January, 2016 by ar

Economy Class

Horrible!! Bought a ticket for my little brother in law and he was late getting there due to weather on a bus and missed his flight.. The flight change fee was $100......the Original ticket was only $69!!!!! Completely unreasonable on the phone and unfair rates. No business being done with them ever again! I felt like a kid being punished!! EDITORS COMMENT: Any airline would make you pay for that change fee - its unfair and expensive and has happened to me on low cost flight over here in Europe as well as full service flights in Australia. If your fare is not a flexi fare then any change to it will incur a change fee that is often more than the ticket. Not one airline in the US would have given you any leeway on this i'm afraid.

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Frontier Airlines

Frontier Airlines

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline