My review is about treatment in Orlando. And I have no complaints about Copa Airlines. I purchased duty-free Rum in Panama while connecting to Orlando. My flight was fine. Even though they looked at my passport 5 times in Medellin, Colombia, and once with X-ray in Panama, I had difficulties in Orlando. I went through customs and immigration with no problem. At this point I am carrying my baggage and just want to leave the airport. Then there is another checkpoint. English is my first language and yet I do not understand what they are doing. Put your bags on the belt & remove your shoes. Why? I just want to go to the taxi area. We have to scan your bags for dangerous materials. I do not understand, I got here with multiple scans. I just want to leave the airport. OK. They scan me. Your bottle of rum is more than 3 oz. Do you understand that I am not connecting? I live in the Orlando area and just want to go home. You will need a secondary scan. An arrival at 10:55PM turned into getting home at 2:15AM.
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Copa Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline