Passenger Review

Emirates review by Frank 2016-08-01

7 / 10

31 July, 2016 by ar

Economy Class

I have a mixed opinion about Emirates. I fly from JoBurg to various EU destinations. The flight between JoBurg and Dubai is usually terrible. On two recent flights the AC was set to max power and 10C. Some guys were sitting in full winter clothing. I had three layers of blankets wrapped around me and over my head. I'm a big guy, 190cm and 95 kg. The legroom is OK, I can stretch my legs all the way. The problem is the shoulder space. I fly aisle and every single person who passes by kicks my shoulder/elbow. while the guy sitting next to me is pressing his elbow into my side and his shoulder against mine. Once I had a Chinese guy actually sleeping on my shoulder. From Dubai to Europe, it is usually better. The in-flight service is OK. I walk up to the water dispenser or to the back of the airplane if I need something. The food is mediocre. Lately, I skip the food on board. I have proper dinner in the business lounge and stock soft drinks and snacks for the flight. I occasionally get Business class updates for free and the lounges are nice. With Emirates, you get exactly what you pay for.

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Emirates

Emirates

Overall Value for Money

4

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline