Delta Air Lines review by Jennifer

My bag was mis tagged under a mans name and sent to augusta ga. We were flying down to miami for a cruise that left the next day. A bag arrived at our hotel next day but it was not my bag. It is assumed that this was the bag of the man which my bag was mis tagged under. I woke up that morning with severe neck pain from all the stress and could not turn my neck for about 4 days. I was sobbing in my hotel room worried that i would not have any clothes for my cruise. It was easter so we could not even go to a clothing store to get any clothes since everything was closed . Our two vacation days in miami prior to the cruise were ruined. I emailed delta to speak with them about the matter twice and they have not even acknowledged my email.