My flight was cancelled and i was not informed. The online chat system was not operating for days. I could not access booking of baggage. All in all, given we are in the year 2015 it was woeful service and system. Avoid.
3
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AirAsia X
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline