Passenger Review

KLM review by Suzi 2017-05-29

6 / 10

28 May, 2017 by ar

Economy Class

Booked Air France RT IAH to BOD, but outgoing flights via Amsterdam were both KLM. Most uncomfortable seats of any airline I have flown in years & that includes commuter and puddle jumper flights. Seat bottoms felt shorter than normal, seats were closer together (I am only 5'4"), and when seat in front of me was partialky reclined I was trapped in my seat. Aur France seats by contrast were ergonomic & comfortable, leg room felt roomy, and even when seat in front was reclined I could move comgirtabky and exit and re- enter with ease.

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KLM

KLM

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline