I travel with Lufthansa about 20 times per year, including multiple inter-continental flights. Entertainment in inter-continental flights is good, with great diversity. No entertainment in intra-European flights. The cabin service in the plane is correct; however, the ground staff is usually rude and impolite, with racist/classist hints typical of Germany, particularly if you are not blonde with blue eyes. The seats are very uncomfortable and the legging space is ridiculously unfitting, worse than Ryanair; even in inter-continental flights. The pricing is equally awful, even more if you try to get a premium economy seat which normally costs 3 times as much as the basic economy one. The food is precarious, extremely far away from the quality you would experience in Aegean Airlines or Turkish Airlines. I fly Lufthansa because I do not have other options from my location. I wish I could fly Aegean Airlines inter-continental.
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Lufthansa
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline