Needed to change or cancel tickets. Unhelpful and insisted 3 month limit which we hadn't heard of before. Airline staff did not tell us we're legally entitled to taxes and airport charges refunded or that we could get a refund if the flight is delayed/cancelled as long as we check in.
3
Comments
No comments yet, be the first to write one.
Malaysia Airlines
Overall Value for Money
2
Seat and Cabin Space
n/a
Customer Service
2
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline