Booked flight through United website. Tucson to Monterey, CA. 35 minutes early in LAX. Sat for an hour waiting for gate. Missed connecting flight to Monterey. Had to rebook flight. Monterey airport was closed because of ILS (and light fog). United dumped me off in San Jose. With no help to get to my destination. I had to book a shuttle ($40 plus $5 tip). I filled a complaint with United. Got a $100 off on my next flight. Let's see $100 less $45 = $55. Big whoopie. I wanted to go to Monterey and expected the airlines to get me there. Why would I use my "discount" to fly on an airlines that won't make sure I arrive at my destination? Oh. Somehow my suitcase made it to Monterey. So had to make a special trip to airport. Total trip time: 12 hours (for a 4 hour trip). Cost of ticket? Over $200. Not happy.
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