Passenger Review

Air Canada review by Jason 2017-08-06

4 / 10

15 August, 2017 by ar

Economy Class

Extremely poor mimicry of a customer service section: always redirects us to a 1-800 number (and in an instance it resulted in a 3 hour hold and no answer). The ground side staff could literally do nothing for us except for issuing minor compensations and redirecting us to 1-800 numbers. Extremely disappointed

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Air Canada

Air Canada

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline