Passenger Review

Air New Zealand review by Rebecca 2016-01-19

6 / 10

18 January, 2016 by ar

Economy Class

Overall the plane and service on both legs from Auckland to Singapore and Shanghai to Auckland were excellent. The only criticism I have is of the food out of Shanghai. It was appalling. Particularly the grey scrambled eggs I was served for breakfast. Not to the usual high standard I've come to expect on Air New Zealand. That said it was heaven being on Air New Zealand after the rubbish service and planes on Swiss Air., Next long haul flight I will be flying Air New Zealand all the way!

6

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Air New Zealand

Air New Zealand

Overall Value for Money

4

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline