Absolutely disappointing experience. Flight was delayed by more than 2 hours but ground staff must unfriendly and unwilling to help arrange transport options even though plane touched down after midnight with no public transport options available. Reason was claimed to be weather but both Aberdeen and London experienced good weather, with no other flights being delayed in both locations. Concocted reason to fool passengers. Would not recommend this airline previous two flights have been delayed for at least an hour each.
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British Airways
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline