Passenger Review
All Nippon Airways (ANA) review by Jhan 2016-06-28
6 / 10
27 June, 2016 by ar
I decided to use ANA from SLC to KLIA in Malaysia. The experience was not bad but not great either. I have flown on some of the best airlines in the world and ANA fell short of that. One issue is they have a horrible IFE system, locked up twice on me over six legs. My 5yo daughter's headphone jack wouldn't hold the plug so had to switch on one leg. 25+ hours each way is not good to have busted equipment ANA! Food was Meh! They offer a Japanese or Western entree, both were never all that good. I did the Western but I noticed those that did Japanese also didn't eat much of it. Guess next time I will go SIA, KAL, or CP. Their only saving grace, very nice FA's. Ok one was a bit irritable but we had to remind her they had not delivered a kid's meal.
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All Nippon Airways (ANA)
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline