Passenger Review

All Nippon Airways (ANA) review by Jhan 2016-06-28

6 / 10

27 June, 2016 by ar

Economy Class

I decided to use ANA from SLC to KLIA in Malaysia. The experience was not bad but not great either. I have flown on some of the best airlines in the world and ANA fell short of that. One issue is they have a horrible IFE system, locked up twice on me over six legs. My 5yo daughter's headphone jack wouldn't hold the plug so had to switch on one leg. 25+ hours each way is not good to have busted equipment ANA! Food was Meh! They offer a Japanese or Western entree, both were never all that good. I did the Western but I noticed those that did Japanese also didn't eat much of it. Guess next time I will go SIA, KAL, or CP. Their only saving grace, very nice FA's. Ok one was a bit irritable but we had to remind her they had not delivered a kid's meal.

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All Nippon Airways (ANA)

All Nippon Airways (ANA)

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline