Worst service, worst airline to travel with. I flew from montreal to dubai with a 11 month old baby and a pregnant wife. They told us at the check in counter in montreal that we can fly without the need of a certificate to fly for my wife since she is pregnant and under 28 weeks. And we specifically asked them if we need to get one when we come back 2 and half weeks later since she will have passed the 28 weeks by a few days, and they told us NO. so on the way back from dubai, at the check in counter, they asked us about the pregnancy and we were very honest with them and told them that she just passed her 28 weeks. So they obviously did not allow is to fly without the certificate. And we tried explaing to them in dubai that we were told in montreal that we didnt need it but they didnt care. So they threw us out at 5 am dubai time. With a baby and a pregnant wife. And made us pay 1800$ penalty to change the booking to the nxt flight 4 days later. All that because we received the wrong info from them in montreal. Worst ailine ever. Otheer than the part that they are never on time. Always late. Plus lost my stroller for my baby. But finally found it 2 hours later but missing the cup holder. Worst service.
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Royal Jordanian
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