Passenger Review

United Airlines review by Pilar 2015-09-20

3 / 10

19 September, 2015 by ar

Premium Economy

On my return flight from Madrid Spain on United Flight #UA63 on September 17th 2015. An elderly lady seating on the back of the plane had a serious bout of diarrhea which resulted on a situation where the plane passage way leading to the front bathroom was badly soiled as well as her seat. The crew did nothing until I walked to the end of the plane to advise them to start cleaning as it was becoming an impossible situation to stand and do nothing. They weren't pleased with my request that they had to do do something about the bathroom and the plane. I am very disappointed by the crew's lack of compassion for the passenger and also for the lack of consideration on the part of the sick passenger for putting a plane full of people through 7 1/2 hours of the most unpleasant trip on earth. This person should not have been allowed to get on the plane.

3

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline