Passenger Review

Oman Air review by Zafrullah 2016-01-31

3 / 10

30 January, 2016 by ar

Business Class

Flew four times in business class. Service gradually going downhill. I thought at least I could spend those Sinbad points from their loyalty programme. What a mistake. I could not exchange them for a smartphone as they won't send it to me. I was expected to go to Muscat to collect it. Oman Air blocked me from posting on their Facebook page when I expressed my dissatisfaction. Oman Air's loyalty programme is a big scam and they can't handle criticisms. A crap airline in every sense of the word

3

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Oman Air

Oman Air

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline