The CM flight 236 on 20May from ORD to PTY was delayed on the tarmac just a couple of minutes short of the 3 hour limit. This was TOTALLY unacceptable. That flight delay made me miss my connecting flight to Lima, and made me miss the meeting and meal I was to have at my destination. I feel I need to be compensated for my discomfort and inconvenience. There should be at least a partial refund of my ticket.
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Copa Airlines
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline