Passenger Review

Finnair review by Sam 2016-11-02

10 / 10

01 November, 2016 by ar

Business Class

Flew with them few times and will do it again and again. Their Business from BKK to Europe priced incredibly competitive. On ground service is fine (when I registered in BKK girl at counter went to seek my luggage because it not came on her screen and she found it). Recommended lounge in BKK is "communal" one and really sub-par, but if you savvy enough you can go to any OneWord lounge like Cathay and be happy. On board attendant a bit "nordic" with cool tamper, but it not bothering me whatsoever - they indeed do their job properly. Seats on A340 are dated and should be ditched. I love new A330 and incredibly excited to try A350 (will happens on April). Helsinki airport super-effective. Lounge in Helsinki could be a bit better from food POV, but IMHO it fully offset by sauna. I will use them again and again and fully recommend to everyone. I did not give them 10/10 because of lounges and seats on A340 - once they replace A330 with new layout with old 340 without even notification. I specifically choose date to fly A330 and indeed I was disappointed. IMHO they (and all other carriers for this merit) should make seats uniform or as very least charge less for prehistoric seats.

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Finnair

Finnair

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline