Passenger Review
Frontier Airlines review by Rebecca 2016-06-30
3 / 10
29 June, 2016 by ar
Economy Class
Absolutely awful. They lost my bag, and I had to wait at the counter for an hour to report it. Tried calling to check on the status of my bag and they were so incredibly rude. Refusing to refund me the bag fee (even though the bag never got to me) while trying to call I sat on hold for an hour, and then was bounced from person to person. It turned my vacation into a nightmare
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Frontier Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
3
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline