I will never take it again. Delay on both ways. 3 hours on our way to Honolulu and about an hour on our way back to BWI. EDITORS COMMENT: Delays do happen regularly unfortunately but to get two is frustrating.
5
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United Airlines
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline