Passenger Review

United Airlines review by Richard 2017-08-08

3 / 10

15 August, 2017 by ar

Premium Economy

Leaving Orange County, California, my flight was delayed, then delayed again, then canceled. I had paid extra money to be able to choose seats, as I was traveling with my son. After my flight was canceled, they us both on a new flight, however with separate seating. When I asked for my the extra money I had paid, they gave me a song and dance that my money is in refundable. They deserve to go out of business!!!

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline