Passenger Review

Cathay Pacific review by Isha 2017-04-17

5 / 10

16 April, 2017 by ar

Business Class

Disappointed with the way Cathay Pacific, treated my delayed luggage. I traveled business class for work purpose and spending a day looking for alternative clothes was not the best use of time. In addition the staff could not commit a time that my luggage would be delivered, so I had to go all the way to airport to collect it at mid night. Indeed I was paid for the cab charge and the toiletries. That too , I was told I will only be reimbursed 50% but after seeing the receipt amount which was minimal your staff reimbursed all. However I wasted my time , energy and money on these things due to no fault of mine which has not been compensated in anyway

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Cathay Pacific

Cathay Pacific

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline