Passenger Review

United Airlines review by Wouter 2016-01-01

6 / 10

31 December, 2015 by ar

Economy Class

Price-quality ratio was good. Trip with two layovers got messed up because first flight was 2 hours delayed. The United app did not show any rebooking options for the same day but after contacting customer service did get a rebooking to my destination on the same day, although with 5 hours delay. Got compensation for this with an upgrade to economy plus and 14$ in meal vouchers.

6

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United Airlines

United Airlines

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline