Passenger Review
United Airlines review by Wouter 2016-01-01
6 / 10
31 December, 2015 by ar
Economy Class
Price-quality ratio was good. Trip with two layovers got messed up because first flight was 2 hours delayed. The United app did not show any rebooking options for the same day but after contacting customer service did get a rebooking to my destination on the same day, although with 5 hours delay. Got compensation for this with an upgrade to economy plus and 14$ in meal vouchers.
6
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United Airlines
Overall Value for Money
5
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline