Systems are bad (unable to book extras) Staff on flight is discriminatory Customer care numbers hard to find and once found, extremely long waiting time Most customer care for most countries only available in office hours. not allowing for emergency situations Overall not very customer oriented airline.
2
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SAS
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline