Passenger Review

British Airways review by Greg 2014-09-05

4 / 10

04 September, 2014 by ar

Business Class

I have become one of the latest victims of British Airways as they lost my suitcase on August 3, 2014. I was traveling on a business trip from Boston to Newcastle, UK, through London Heathrow (Terminal 5). Since then I have filed a lost baggage report and a claim report trying to recover my losses. I have heard nothing from British Airways for over a month now.

4

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British Airways

British Airways

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline