I have never had such poor customer service in all my life. Phones in Jhb not answered for HOURS. No getting back, no support, just trying to pass the problem along the line ... so not good
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Virgin Atlantic
Overall Value for Money
3
Seat and Cabin Space
5
Customer Service
1
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline