Passenger Review

Flydubai review by Rimal 2017-07-18

2 / 10

17 July, 2017 by ar

Economy Class

Possibly the worst airline operating. This was my 2nd flight with them, during my 1st flight to Georgia, they had a hidden preselected travel inusrance which they refused to refund & delayed the baggage by a day, I still chose to fly with them . This time from Muscat to Zanzibar, where they delayed my baggage for 6 days , on my 7 days vacation, so they practically left me stranded on an island. Worst thing was they had a flight everyday, and I was told on 3 occasion that my bag was tagged for the next flight,& since they don't deliver bag to your hotel, I must have spent hrs at the airport,& most of the times their flight was delayed by 4 hrs on a 5 hrs route , only to be told the my bag has not arrived. Mind you, I never stopped getting generic email offering their sincere apologies for any inconvenience cause!. So basically I took my most awaited vacation chasing flydubai & getting mentally exhausted. They also failed to mention a voucher for delayed baggage, which if i would not have read, would not have received. I plan to use my voucher, obviously with carry on bag & never ever to fly with them again, & advise the same to any fellow traveler who loves their piece of mind.

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Flydubai

Flydubai

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline