Passenger Review
Swiss International Air Lines review by Thomas 2016-12-08
3 / 10
07 December, 2016 by ar
First Class
If things go well, then it is ok (good food, Service on board good), but if a problem occurs there is a lack of Client orientation- nobody wants to help You, they only refer to their website in case you have a complaint- not really client oriented. They should take more care of their premium customers. In any case far below competitors.
3
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Swiss International Air Lines
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline