Terrible customer service. Seems Finnair's strategy is to out source and take no responsibility. Call finnair customer service and they tell you to dial a number for their partner... the number never answers. Finnair customer service refuse to escalate or help. They leave you with no options This is simply not good enough. THey act like a no frills airline but dont charge like one.
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Finnair
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline