The worst customer service I have ever received. There was not one person willing to go above and beyond to assist me with special circumstances, they had no empathy or compassion and simply kept reciting what the cancellation policy was. I cannot express my frustration or disappointment enough. I will NEVER give them any of my business again.
1
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SAS
Overall Value for Money
2
Seat and Cabin Space
n/a
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline