Passenger Review

United Airlines review by C 2015-09-03

3 / 10

02 September, 2015 by ar

Economy Class

I found the United flight I took to and from Alaska was not great. First, in a six and half hour flight all you get is a small glass of hot pop and and hot water. There was only one kind flight attendant both ways. We had mechanical problems and had to sit in the airport for over 2 hours. I cannot believe either how I had to pay $25 each way for my bag on top of them giving away my window seat because a family had not booked their seats together. All they could say was we'll find you another one. They sure did, I was on the outside. On the way back, I once again booked the window seat and talked to the agent. She supposedly gave me a better seat free of charge for what had happened on flight to AK. I get my credit card statement, I got charged!

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline