Passenger Review

United Airlines review by Vincent 2014-07-16

3 / 10

15 July, 2014 by ar

Premium Economy

Flew from IAD to LAX on 757-300 paying additional for economy plus. The added leg room was very appreciated. The armrest on my right side was broken and could not be moved. All entertainment on small screen on seat in front of me cost $7.99. The promise of watching the last game of the World Cup in English was not available. No WiFi. Snack box for purchase was poor quality. The temp in cabin was warm even after asking for more AC.

3

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United Airlines

United Airlines

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline