Spirit Airlines review by David 2016-02-05

I had a connecting flight at FLL on a Cancun to DTW trip on Wednesday, Feb. 3 at 8:05 pm. When I booked the flight, Spirit staff said that the 1 hour expected layover would be plenty of time to deplane, get my bags, go through security, and get to my gate. We arrived at FLL early, at 6:48pm. Security was a nightmare - not enough staff, poor equipment, etc. so we were delayed getting to the gate and arrived at 7:55pm for the 8:05pm flight. To our dismay, I was told that our names were announced (useless to us, as we were trying to clear security and you could not understand the announcements, anyway), and the door was closed and would not be re-opened, although the plane was still at the gate. I was told I would be re-booked, but there were no flights out until the next day at 7:30am (this flight ended up being delayed as well!) I had paid for a hotel room at my original destination location, and lost that expense. I also incurred a hotel cost near FLL as well as dinner and breakfast costs. When I asked Spirit for some accommodation, I was told it was TSA's fault, not theirs. When I suggested that the 1 hour expected layover was actually only 45 minutes as the gate closed ear