Emirates review by Janine 2015-06-12

Be warned be aware my family flew to europe from melb in march. flight from melb was cancelled thus a 24 hr trip became 87 hrs with little care from emirates BUT the big concern is they will not now supply us with evidence the flight was cancelled, will not respond to emails etc from us or the travel agent. Now waited 45 days and they just send and email saying it will be resolved in 30 days and without this piece of evidence the insurance will not pay out on all of the additional costs etc due to the delay. . Shocking situation so if you plan to travel with them DO NOT leave the ticket counter if something goes wrong without written emirates evidence of what has happened. They will not as they assure you provide it later. Good luck