Passenger Review

China Eastern review by Lindsay 2016-07-05

2 / 10

04 July, 2016 by ar

Premium Economy

This is the worst excuse for an airline I have ever seen. First, at check-in I was told the flight would be delayed 3 hours. Two hours later they said the flight would be delayed 16 hours. SIXTEEN HOURS!!! Also, this caused me to miss my connecting flight (which was also through China Eastern) and they told me at best I could get a new connection the following day... they offered a restaurant voucher by way of compensation for all of this. I lost 2 days of my vacation. Not worth the money I saved on the tickets. Save youself the potential disaster.

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China Eastern

China Eastern

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline