Delayed flights, no hotel expenses paid, no phone expenses paid, no EU flight delay compensation paid, no effective response from customer relations, Worst company in Europe & possibly the worst airline in the world. If you fly and get delayed you are completely on your own, don't risk it use a proper airline as you pay for what you get.
4
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Norwegian
Overall Value for Money
5
Seat and Cabin Space
5
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline