Air Canada review by Russell 2017-04-23

We were flying to London from Charlotte - connecting through Toronto. We realized that Toronto was limited by a closed runway and asked to be rerouted the night before but were assured that we would make our connecting flight. Despite our plane sitting outside of the gate the flight did not leave for over two hours due to a lack of landing slots since they were down to a single runway. Canadian flights have priority over US. Luckily, we were able to get four seats (not together) on the next morning's flight to London from Toronto but we had to spend a long, cold, uncomfortable night in the Toronto airport. Air Canada offered no accommodations for us due to this delay. The return flight was almost as bad. Our scheduled two hour layover in Toronto was barely enough time to get through security and customs and get out to the end of the terminal for our connecting flight home. We were lucky to only lose one day of our vacation to this incompetent airline. We will never fly Air Canada again.