Passenger Review

Vietnam Airlines review by Dylan 2015-06-24

6 / 10

23 June, 2015 by ar

Economy Class

Flew from KUL to CDG Vietnam airlines use A321 for KUL-HAN route, B777 for HAN-CDG route. A321 is a typical short haul flight, meals provided is good, only have overhead share monitor to watch movie. B777 is an old aircraft with old fashion interior and a small seat back screen with NON on demand IFE, means they have time schedule to broadcast every movie. On DME to KUL route, VN use A330-200, surprisingly this is a modern aircraft with nice interior and larger seat back screen with video on demand entertainment system. Flight attendants were polite, food provided was good. They even served cocktail and sparkling wines. As for amenities they only provide blanket and pillow, tooth brush was placed in bathroom with minimum quantity for grabs. No duty free shopping. VN should refurbish their B777 aircraft's if they want to continue using this plane, in order to compete with other 3 star airlines, as it is really outdated. If you want to fly with VN and expect a bit more comfortable flying experience, try to choose route using A330-200 or their newly aircraft - A350 and B787.

6

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Vietnam Airlines

Vietnam Airlines

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline