Does well for low cost flight but lacks one attribute - customer conciliation for non-delivery. I frequently took flights St Louis to San Antonio for 1 yr, due to change in work I cancelled last flight. Funds are relocated to Travel funds which expire in one year - thats it "nada, zero, not even a thank you". Southwest you can at least give me some points for future use! Also, the seats are getting tighter and not so comfortable at all.
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Southwest Airlines
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
3
Meals and Beverages
n/a
Recommend Airline