had two tickets to Rome via Munich, one was paid the other was aeroplan points ( but paid almost $500in tax and fees) at the Vancouver airport before boarding noticed that our seats where not together, i was told by the agent that because my ticket was aeroplan i could not expect to sit next to my wife
4
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Lufthansa
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline