Passenger Review

Air China review by Liz 2017-02-20

3 / 10

19 February, 2017 by ar

Economy Class

I have recently flew with Air China and it was the worst flight of my life so far! The seats were uncomfotable with no leg room The food was cold and bland & the rice was stale! My melon had mould on it! It was an 11.5 hour direct flight to London and only got offered 3 drinks the whole journey! I had 3 screaming children the whole flight sitting next to me who the parents couldnt control. I asked if i could move seats but was told their were no spare ones yet i saw some!! My flight was not cheap and i was disgusted that i could be charged the amount I was for such a terrible experience! I will not be flying with Air China again and will not recommend them to friends or family either!

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Air China

Air China

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline