Terrible experience. changed my flight less than a week before departure to a flight with 12 hour layover... while trying to change the flight the chat assistant closed the chat window on us.. terrible experience.
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AirAsia X
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
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