Passenger Review
Iberia and Iberia Express review by Noah 2017-02-27
3 / 10
26 February, 2017 by ar
Trying to return from San Jose Costa Rica to Paris France via Madrid my son, a USA citizen was denied checking in for his flight because he did not have a return ticket from France to NY. I explained that he only traveled to Costa Rica for a FIFA sanctioned tournament and did not require a visa to entire France but they closed the counter and left him stranded in the airport. We spoke with Costa Rican immigration he said its Iberia policy not theirs, I spoke with Iberia in NY they said its Costa Rican immigration. No one from Iberia Costa Rica would speak with me.
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Iberia and Iberia Express
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline