Passenger Review

Iberia and Iberia Express review by Noah 2017-02-27

3 / 10

26 February, 2017 by ar

Economy Class

Trying to return from San Jose Costa Rica to Paris France via Madrid my son, a USA citizen was denied checking in for his flight because he did not have a return ticket from France to NY. I explained that he only traveled to Costa Rica for a FIFA sanctioned tournament and did not require a visa to entire France but they closed the counter and left him stranded in the airport. We spoke with Costa Rican immigration he said its Iberia policy not theirs, I spoke with Iberia in NY they said its Costa Rican immigration. No one from Iberia Costa Rica would speak with me.

0

Comments

No comments yet, be the first to write one.

Iberia and Iberia Express

Iberia and Iberia Express

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline