Passenger Review

Aer Lingus review by Gary 2017-06-13

6 / 10

12 June, 2017 by ar

Economy Class

We were 5 minutes late to SECURITY CHECK not even the boarding of our flight.......we were in London and united airlines said "if y'all can get your tickets released from aer lingus we will be able to put y'all on a different flight" well aer lingus wouldn't release our tickets because supposedly they would lose a lot of money.....so we had to pay $4000 to travel the next day.......so we flew to Dublin and stayed in a hotel and had to spend a lot of money because aer lingus sucks ass. So today we flew from Dublin to New York. AER lingus literally JUST located my luggage that has been lost but they are being vague on where the luggage is. They also lost half of our groups luggage today including my moms and brothers. AER lingus also failed to actually put me and my mom and brother on the connecting flight to memphis so we went to united and they tried their hardest to fix AER lingus's fuck ups. So we are on standby to go on the LAST flight to memphis tonight and if we can't get on that flight than we have to fucking be here another day and we leave for memphis tomorrow morning.... this is ridiculous! AER lingus clearly doesn't have their shit together.

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Aer Lingus

Aer Lingus

Overall Value for Money

n/a

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline