Passenger Review
China Southern review by Brian 2016-10-25
2 / 10
24 October, 2016 by ar
Have booked a flight to china for march 2017 back in May this year. I phoned and asked to be upgraded to emergency exit row for extra leg room and was told yes and it will be an extra $200 each way. I accepted price difference and was told that they will send me an invoice closer to the date. Spoke to them today and was told that I am not booked for emergency exit row as it is reserved for people who speak mandarin so they can assist others in an emergency. What about the passengers who only speak english. They are a racist airline and should be boycotted
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China Southern
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline