NEVER AGAIN. Unreliable, unpredictable, unapologetic, and uncaring. I have never had such an awful experience in my life. I was originally supposed to depart from ROC at 10:15am, stopover in ORD, and then connect to MSN, but my flight from Rochester was delayed for an and hour and a half due to mechanical issues, causing me to miss my fight at ORD, which they resassigned me to a 3:50pm flight which is now DELAYED TOO for an hour and a half. I was supposed to arrive in Madison by 1:30pm and now I won't get in until after 6pm. The entire point of my trip was to surprise my older sister at a dinner before she leaves for Indonesia for two years, and I now I won't even make it. Will NEVER fly again. I want a refund.
0
Comments
No comments yet, be the first to write one.
United Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline