Air Canada review by Derek 2017-06-15

My father is currently trying to get back to Ireland, his home, for a family wedding, unfortunately due to laws in Canada he is required to have a Visa to fly into Toronto, and was not informed of this at time of booking. He was able to get approved for the Visa but because of last minute knowledge he missed his originally scheduled flight and now is at Minneapolis/St. Paul international airport with no flight and no help. Air Canada is blaming the booking agent and the booking agent is blaming air Canada, mind you if he is unable to get on another flight he will be out the $1100 for the flight, because so far, no one is willing to step up and help him get home to see his family that he may only see once a year. Very disappointed that companies are willing to take the hard earned money of people but unwilling to step up and help out when a mistake occurs.